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Post Big Bear is watching

Friday September 13, 2019

Earlier this summer I wrote about professional teams using data mining from electronic transactions to monitor and customize the fan experience.

I shouldn’t be surprised to see this technology now being used by some of our quasi-professional college teams.

(Alabama) is rewarding students who attend games — and stay until the fourth quarter — with an alluring prize: improved access to tickets to the SEC championship game and to the College Football Playoff semifinals and championship game, which Alabama is trying to reach for the fifth consecutive season. But to do this, Alabama is taking an extraordinary, Orwellian step: using location-tracking technology from students’ phones to see who skips out and who stays.

I’m not a fan of coaches scolding students and fans for lack of attendance and support. Play better opponents. Provide a better experience.

At the same time, Alabama’s plan doesn’t bother me that much. Attend or don’t attend; leave or stay. But I don’t have much of a problem using scarce and subsidized postseason student tickets as an incentive to reward consistent attendance. It’s not perfect – there are legitimate reasons to leave games or skip them entirely, and that’s the student’s choice. I’m sure some will find a way to game the system. It does seem preferable to ticket distribution based on a random lottery or even seniority though. If the location tracking is your hangup, I have a few flip phones to sell you.



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